This is the second of eight tasks described in this user manual for modifying a booking itinerary.

NOTE: There is no particular order in which tasks need to be completed - the numbering is simply for reference.

The full list is:

1. Pickup / Dropoff
2. Voucher Text (this task)
3. Service Notes
4. Product Notes
5. PCM Management FITs
6. Change Travel Date
7. Manage Days
8. Insert Booking

The Voucher Text screen allows viewing and editing of the voucher text fields. The voucher text for all services in the booking is displayed.

NOTE: It is not uncommon for there to be no voucher text attached to services. The actual voucher template setup in Messaging enables most data that is required to be printed on vouchers to be incorporated into the voucher document without needing any additional text in these fields.

One advantage to using voucher text fields is to limit the note text displaying on your messages to a certain length. This is particularly helpful if vouchers are to be printed 3 per page.

Add or Modify Voucher Text

1. Search for and retrieve a booking to work with. If you haven't done this already, see Retrieve an Existing Quote/Booking.
2. Switch to the Itinerary View of the booking.

   1. The default view for a booking is the Dashboard view.

      

   2. A single service can be opened from the Dashboard by clicking on the service. Alternatively, switch to Itinerary view by selecting, from the FITs menu, FITs > Itinerary.

      1. Click the FITs hamburger menu to open it:

         

      2. Click the Itinerary menu option to show the itinerary for this booking:

         

   3. Examine the Itinerary on this screen.

      

      NOTE: The service lines shown in the example Itinerary above cover all services for all pax , however, some services may not apply to some pax. To see which services apply to which pax , click either the drop-down or the left/right arrows in the All Pax field at the top of the list.

3. There are two ways to change voucher text from the Itinerary view:
   1. Change voucher text via service line drill-down:
      1. Select the service line whose details you want to change to open the Service Details screen.

         

      2. Click the Voucher Text tab.

         

      3. Modify any fields as required.
      4. Click Save to keep the changes, followed by Exit to return to the Itinerary.
   2. Change Voucher Text details via the FITs menu:
      1. Select menu FITs > Itinerary > Voucher Text.

         1. Click the FITs hamburger menu to open it:

            

         2. Click the Itinerary menu option to expand it:

            

         3. Click Voucher Text to add or modify voucher details for the booking:

            

      2. Click the service line whose Voucher details you want to change.

         

      3. On the Voucher Text screen, modify fields as required. The Previous and Next buttons, if selected, will display the previous and next services from the itinerary list for Voucher Text to be entered.

         

      4. Click Save to keep the changes, followed by Exit to return to the list of Voucher details.

There are two sets of 20 lines of voucher text; one set of 20 lines is attached to the entire Service regardless of rate period/price code and the other second set of 20 lines attached to each of the Rate types for each of the Rate Period/Price Codes of the service.

NOTE:  

• If text in a field is dimmed out, it is read-only and cannot be edited.

• Any voucher text fields which have items inside <chevron brackets> must not be edited. The codes inside the brackets will be translated when the vouchers are output.

Refresh Buttons

Clicking either of these buttons restores the voucher text of the highlighted service/rate to match what is attached to the service and rate periods in the Services Database; i.e. any edits will be replaced by the original text.